BILLING 

• Additional charges will be itemized on the customer’s billing statement when applicable (e.g. tolls, parking, airport fees, administration fees, cell phone)
• All published rates are subject to change without notice.
• All rates are calculated in the local currency and billed in U.S. dollars. 
• A 25-percent U.S. holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Similar surcharges apply to trips occurring on recognized holidays in locations outside the United States.

   Flat Rate

• East Coast Limousine Transportation has standardized routes with flat rate pricing for travel to and from Boston Logan International Airport.
• Waiting time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved ECLT vehicle. After a five (5) minute grace period on all flat-rate trips that do not begin at an airport, there is an $8.25 charge for every five (5) minutes a chauffeur is waiting.
• Passenger-requested stops on route during a flat-rate trip will be charged at $8.25 per five (5) minute increment.
• Passenger-requested stops off route during a flat-rate trip will be charged the prevailing ECLT hourly rate.

   Hourly

• Vehicle rates for travel between locations in which a flat rate does not exist will be billed at the prevailing ECLT hourly rate.
• All hourly reservations will be billed from the time the vehicle leaves the ECLT facility until the time it returns. There is a minimum billable time of 2 hours for Sedan and SUV vehicles.
• All other vehicles please call.

Cancellation, no show fees and change the pickup time.

 Cancellation charges equal to the rate confirmed at time of reservation will apply unless:

• Sedans and SUV’s are cancelled more than twenty-four (24) hour prior to scheduled pickup time.
• The pickup time changed (2) hour prior to scheduled pickup time.
• Motor coaches are cancelled more than seventy-two (72) hours prior to scheduled pickup time.
• Vans and minibuses are cancelled more than seventy-two (72) hours prior to scheduled pickup time.
• Limousines are cancelled more than seventy-two (72) hours prior to scheduled pickup time.
• Coordinators are cancelled more than two (24) hours prior to the scheduled arrival time.
• A no-show fee equal to the base fare price of the trip, plus any applicable waiting time fee, will be charged when the passenger fails to arrive at the designated location. To avoid a no-show fee, call 1-800-325-8028 if you cannot locate your chauffeur.
  
  The above cancellation terms represent standard policy at East Coast Limousine Transportation and may be modified from time to time based on market, desired reservation dates and vehicle availability. All modifications that are mutually agreed upon in writing or communicated and confirmed at the time of reservation will supersede the above.

 ADDITIONAL

• East Coast Limousine Transportation shall not be liable for circumstances beyond its control including but not limited to weather, road conditions and breakdowns.
• East Coast Limousine Transportation assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle.
• East Coast Limousine Transportation does not provide child safety seats. Parents and guardians of children traveling in ECLT vehicles are responsible for providing and installing child safety seats in accordance with state and federal laws.