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BILLING
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Additional charges will be itemized on the customer’s
billing statement when applicable (wait time, stops,
cellular phone use)
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All
published rates are subject to change without notice.
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All
rates are calculated in the local currency and billed in
U.S. dollars.
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ECLT does not have any other additional fees or surcharges
added to your bill (No holiday charges, No special weekend
or late night or early morning fees). In some Limo
Companies, these additional fees could add up to be more
than 20% unexpected fee.
Flat
Rate
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East Coast Limousine Transportation has standardized routes with flat rate pricing for travel to and from Boston Logan International Airport.
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Waiting time is defined as the length of time that elapses between a scheduled pickup and a passenger getting into the reserved ECLT vehicle. After a fifteen (15) minutes grace period on all flat-rate trips that do not begin at an airport, there is a charge $1.00 per minute.
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Passenger-requested stops on route during a flat-rate trip will be charged at $15.00 per stop. If the stop will take more than 10 minutes the trip will be charged the prevailing ECLT hourly rate.
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Passenger-requested stops off route during a flat-rate trip will be charged the prevailing ECLT hourly rate.
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For Logan International Airport the grace period after flight arrival is 45 minutes for domestic flights and 60 minutes for international.
Hourly
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All
hourly reservations will be billed from the time the vehicle
leaves the ECLT facility until the time it returns. There is
a minimum billable time of 2 hours for Sedan and SUV
vehicles.
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All
other vehicles please call.
Cancellation, no show fees and change the pickup time.
Cancellation
charges equal to the rate confirmed at time of reservation will
apply unless:
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Sedans and SUV’s are cancelled more than two (2) hours prior to scheduled pickup time or more in the certain conditions.
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The
pickup time changed (2) hour prior to scheduled pickup time.
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Motor
coaches are cancelled more than seventy-two (72) hours prior
to scheduled pickup time.
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Vans
and minibuses are cancelled more than seventy-two (72) hours
prior to scheduled pickup time.
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Limousines are cancelled more than seventy-two (72) hours
prior to scheduled pickup time.
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Coordinators are cancelled more than two (24) hours prior to
the scheduled arrival time.
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A
no-show fee equal to the base fare price of the trip, plus
any applicable waiting time fee, will be charged when the
passenger fails to arrive at the designated location. To
avoid a no-show fee, call 1-800-325-8028 if you cannot
locate your chauffeur.
The above cancellation terms represent standard policy at
East Coast Limousine Transportation and may be modified from
time to time based on market, desired reservation dates and
vehicle availability. All modifications that are mutually
agreed upon in writing or communicated and confirmed at the
time of reservation will supersede the above.
ADDITIONAL
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East
Coast Limousine Transportation shall not be liable for
circumstances beyond its control including but not limited
to weather, road conditions and breakdowns.
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East
Coast Limousine Transportation assumes no responsibility for
lost or damaged baggage, personal belongings or any items
left in the vehicle.
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East Coast Limousine Transportation does not provide child
safety seats. Parents and guardians of children traveling in
ECLT vehicles are responsible for providing and installing child
safety seats in accordance with state and federal laws.
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